Virgin Media is about to activate its social media

If you want to know what people are saying about you, you must listen. Parts of Virgin Media are already doing this, and the company plans to do more of the same. The bad... The backstory: given that I'd been trying for two months to get broadband since my house move, I  recently posted a … Continue reading Virgin Media is about to activate its social media

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Online at last. Praise be.

Normally I try to write illuminating posts about the state of social media, but recently this MO has changed because: 1. Since moving house I've been struggling with Virgin Media and then BT to get my line sorted. It turned out to be five - yes, five - separate but inter-related issues with my line … Continue reading Online at last. Praise be.