Journeys in monitoring and measurement

Over the past few weeks - months, even - I've been looking into ways to monitor what's being said 'out there', and then measure it in a meaningful way. My conclusion? There are plenty of tools out there that can almost do the job, but most of them fail in some significant way. Yahoo Pipes … Continue reading Journeys in monitoring and measurement

What are people saying about… Bono?

Last week I looked at how Eurostar were faring, by putting together a dashboard in Netvibes which is powered by my social media search engine in the background. The results were interesting: we could see how the anger spread quickly through social media channels - and now, you can see how it's waned quickly. No … Continue reading What are people saying about… Bono?