2012 social media predictions: Part One

No, that doesn't mean I'm going to list over two thousand predictions for social media. If I did, however, I would be almost certain to get some of it right. Instead, I'm going to list my predictions for the year ahead. Which means I'll probably get most of it wrong. However, just to lend some … Continue reading 2012 social media predictions: Part One

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Which are the most important social media metrics? (Hint: they’re nothing to do with social media)

I could write a book on this one. But there's little point because a) I don't have time to write a book, and b) other people have already written them. So, I'll be brief, not least because this is a blog post and not a book: the most important social media metrics are nothing to … Continue reading Which are the most important social media metrics? (Hint: they’re nothing to do with social media)