The format is still evolving under the laid-back yet effective stewardship of Will McInnes (check out his survey, it’s hilarious), so this time we had a couple of presentations from past projects, then some quicker breakouts in which we focussed on individual problems.
Obviously I cannot reveal the details of any of the cases we discussed but here are my overall impressions:
- QDOS was mentioned as a measurement tool. I had seen it before and thought ‘meh’, but Beth Granter pointed out how it could be used, and backed this up with bullet points explaining exactly what they do measure, and how. I like this creative approach, finding innovative new ways of using existing tools. The same went for Twitter Grader where she made it plain that it could be a very useful metric (and in fact I am already using it).
- Facebook Ads seemed to loom quite large in several conversations. There was no denying the sharp increase in fanbase as a reaction to ads – I’ve seen it happen myself – but I would like to see how this continues. As with my post on the BBC so-called viral (which has, I just noticed, been quoted on the BBC site but without a link back – nice one, guys) I’d like to see whether ads – and let’s face it, these are adverts, not PR or word-of-mouth – create a long-lasting effect. But then again clients love to see numbers and charts going upward, so where’s the harm? Perhaps you really do need both.
- While we were being debriefed by Will – a uniquely pleasurable experience – I was standing up (it’s easier that way), and had a quick look around. I noticed that the usual PR demographics were completely reversed, so we had mostly guys, a lot fewer girls. I think this is unfortunate. I’ve said before that, as a slightly geeky guy (I’m not really that geeky, I do have social skills) I wonder whether someone like me is best placed to evangelise about social media. People think that you need to be technical to ‘get it’. You don’t. I mean, what’s technical about typing a web address into a browser and having a quick look at what’s being said? Hopefully this will change, but for now it does seem that social media measurement at least is still quite butch.
Finally, towards the end I had one of those funny little insights that crawl up the inside of my trouser leg and give me a tickle in a private little boy’s place. Someone mentioned Second Life – remember that? – and how, just because it’s dropped off the radar recently, this might not always be the case.
It got me to thinking how brilliant a fully immersive online game could be, with no installs, downloads or upgrades, especially if we could in some way measure activity within it. And that made me wonder whether The Next Big Thing is going to be multimedia apps delivered over the web.
My reasoning? We’re just getting to the stage whereby the web is fast, big and reliable enough to deliver applications as well as data, and this is essentially what cloud computing is about. But the applications themselves are fairly limited. Google Docs does not make anyone’s jaw drop. So, when I cast my mind back to my Salford Uni days, the parallel is that we had computers with word processors, spreadsheets etc crunching the data in a very boring, decidely non-multimedia kind of way. Then multimedia-capable machines came along, and everything changed.
So, it seems reasonable to suggest that, now we have applications running online, the next logical step will be multimedia applications running online. We’re talking graphics, video and audio here. Someone, somewhere, build me a thin-end Cubase client that I can run in the cloud, and I’ll buy that for a dollar.