OK, so it’s not “Tigers Loose In Oxford Circus” but it’s a headturner nontheless. This is what happens when companies refuse to let their customers ‘in’, even when they want to help.
In the beginning there was the web, and it was good. Then big business started using it – and there was much bleating but we accepted it. Same with the blogosphere. Get over it already!
There’s a lot of ‘could have’, ‘would have’, ‘if’, ‘maybe’ and ‘but’ here but the plain truth is that this blogger was stupid to run an anonymous blog about such a sensitive subject.