Real-Time Search — BackType Potentially really useful – but no RSS on queries! Disaster! (tags: backtype rss socialmedia socialcomments)

Eurostar’s social media crisis / we are social Having monitored the Eurostar episode, I think Robin puts forward an excellent case for why We Are Social were *spot on* with their advice to Eurostar, and their (unpaid) help throughout the crisis. (tags: wearesocial eurostar crisis crisismanagement)

Radian6 Sentiment Analysis Review – Does Natural Language Processing Work? | Ignite Social Media Automated sentimenting? I still have a problem with it. So does Brian Friedlander, and he's taken the time to find out why. (tags: brianfriedlander ignitesocialmedia sentimenting monitoring)

B2B Social Media Objections: Meet Fear, Irrelevance and Overwhelm. – CK's Blog Truly excellent take on B2B objections here. Most of them I think I've used in the past but it's a very neat, clear summary. (tags: b2b ckblog socialmedia objections)

Buzz Marketing for Technology: 10 BtoB Marketers Predictions for 2010 B2B (or BtoB) is going to be an interesting space next year, so read this and find out why. (tags: b2b socialmedia buzzmarketing)

ReputationOnline » Blog Archive » The surprising verdict on ghostwriting Looks like the debate is moving on. I like the summing up: “There seem to be three schools of thought here. The digital specialist that views a ghostwritten blog as a travesty, the agency that agrees with those specialists in theory, but defends its actions [...]

Reuters.com Very important keynote speech (tags: journalism) a shel of my former self – Google forces the social media issue I've already tweeted this but it's worth bookmarking too – Google may be your one-stop shop for everything now. Time to clue up. (tags: shelholz google socialmedia twitter microblogging facebook socialnetworks)